Privacy policy

FREEDOM WORKS PRIVACY POLICY

We have created this privacy statement in order to demonstrate our firm commitment to privacy.

This Policy will inform you about the personal data we collect from you, how we look after your personal data (including when you visit our website or when you use our services or otherwise engage with us) and tells you about your privacy rights and how the Data Protection Act 2018 (DPA 2018) protects you.

This version of our privacy policy was last updated in May 2018. It is important that the data we hold about you is accurate and up-to-date. Please keep us informed of any changes.

THE WEBSITE This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Information Automatically Logged - we use your IP address to gather general page view statistics. Your IP address is also captured by our secure payment provider to protect against fraud. The IP address will not be used for any other means.

This site contains third party links to other sites. Clicking on these links may allow third parties to collect or share data about you. Freedom Works is not responsible for the privacy practices or the content of such websites.

Contacting the website - if you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact us - details below.

This website is not intended for children and we do not knowingly collect data relating to children.

CONTACT & COMMUNICATION Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until such time that it is no longer required or has no use, as detailed in the Data Protection Act 2018. You may opt out of receiving information from us at any time when we will delete all information relating to you. Every effort has been made to ensure a safe and secure form to email submission process but we would advise users using such form to email processes that they do so at their own risk.

We use any information submitted to provide you with further information about the products / services we offer or to assist you in answering any questions or queries you may have submitted and to process your account with us. This includes using your details to subscribe you to any email newsletter program the website operates. Your details are not passed on to any third parties.

Email Newsletter We operate an email newsletter program, used to inform subscribers about products and services supplied by Freedom Works. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 2018. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 2018 you may request a copy of personal information held about you by this website’s email newsletter programme. If you would like a copy of the information held on you please write to [email protected]

Email marketing campaigns published by this website may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign.

External Links Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned within the website, such as the Members Forum.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note that they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms Communication, engagement and actions taken through external social media platforms that we participate on are subject to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. We will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact us through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media We may share web links to relevant web pages through our social media platform accounts. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/2q2cY4K).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms. Despite the best efforts to ensure only genuine urls are published, many social media platforms are prone to spam and hacking and therefore we cannot be held liable for any damages or implications caused by visiting any shortened links.

Cookies Cookies are text files that are placed on your hard disk by a web page server. They cannot be used to run programmes or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. Any private information used in cookies on this site is not stored in our database or used for data collection purposes.

You have the ability to accept or decline cookies. Most web browsers will automatically accept cookies, however, you can modify your browser settings to decline cookies. If you choose to decline cookies, you may not be able to access all features of this website.

HOW WE USE YOUR PERSONAL DATA Other than for marketing communications, we do not rely on consent as a legal basis for processing your personal data. You have the legal right to withdraw consent to marketing at any time by contacting us or by clicking on ‘unsubscribe’ in our email marketing communications.

Personal data is collected for the following purposes and using the following services:

To register you as a new member and to process and deliver a service/product To manage our relationship with you To deliver relevant content to you and measure or understand the effectiveness/relevance of our communications through: Data analytics Google Analytics and Good Analytics with anonymised IP To make suggestions and recommendations to you about products and services that may be of interest

Where we need to collect personal data by law or under the terms of a contract we have with you or which is a condition of an event registration or other service, if you fail to provide us with this information, we may not be able to provide you with the service/product.

THE DATA WE COLLECT Personal Data: First name, last name, email address, contact details Contact Data: Company name, billing address, home address, email address And telephone numbers, social media accounts, company profile Financial Data: bank account and direct debit details Transaction Data: details about payments to and from you, details about products and services purchased by you Technical Data: includes IP address, your login data, browser type and version Marketing and Communications Data

HOW WE COLLECT PERSONAL DATA ABOUT YOU You provide contact and financial data by registering as a member Book a tour of our locations Register as a participant in an event Request marketing to be sent to you Enter a competition, promotion or survey Make a general enquiry about our services

DATA SECURITY We have security procedures to prevent your data from been accidentally lost, accessed or disclosed to unauthorised persons or organisations. We limit access to your data to employees, agents, contractors and other third parties who have a business reason to know and they will be subject to strict controls and instructions to ensure confidentiality. We have put in place procedures to process any personal data breach and to notify you where we are legally required to do so.

LEGAL RIGHTS In accordance with the Data Protection Act 2018, you have rights in relation to your personal data: To request access to the personal data we hold on you To request correction of your personal data To request erasure of your personal data Object to or request restriction to the processing of your personal data To transfer your personal data To withdraw consent at any time

Please contact us if you wish to exercise your rights in any of the above.

CONTACT DETAILS Freedom Works, The Mill Building, 31 Chatsworth Road, Worthing BN11 1LY Owner contact information: [email protected] Telephone: 01903 681100

FURTHER INFORMATION

Data Protection Act 2018 (DPA 2018) Privacy and Electronic Communications Regulations 2003 Twitter Privacy Policy Facebook Privacy Policy Google Privacy Policy MailChimp Privacy Policy

May 2018 Edited and customised by: Freedom Works. Company Registration No. 10118525 (England and Wales)

This version of our Privacy Policy was last updated in May 2018 and may be subject to further revisions. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.